Privacy Policy

This Privacy Policy describes how personal data is collected, processed, and stored when users place orders on the website https://lovellie.com.ua (hereinafter referred to as the "Website"). We are committed to protecting your privacy and processing your personal data lawfully, fairly, and transparently.

1. Data Controller

The data controller responsible for your personal data is:
Sole Proprietor: Rudyi Oleksandr Vasylovych
Registered Address: Mahistratska Street 156 A, Office 137, Vinnytsia, Ukraine
Email: lovellie@gmail.com
Phone: +38 (067) 416 39 89

2. Personal Data We Collect

When you place an order, create an account, or contact us, we may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Order and payment details (processed via secure payment platforms)

  • Any additional information voluntarily provided

3. Purpose of Data Processing

Your data is collected and processed for the following purposes:

  • To process and fulfill your order

  • To provide customer support

  • To communicate order status and updates

  • To send transactional or promotional messages (if you opt in)

  • For accounting, legal, and tax purposes

4. Legal Basis for Processing

We process your personal data in accordance with Article 6(1) of the GDPR:

  • To perform a contract (order fulfillment)

  • With your consent (marketing communications)

  • To comply with legal obligations (accounting, fraud prevention)

5. Third-Party Disclosure

Your data may be transferred to:

  • Delivery companies (e.g., Nova Poshta, Nova Poshta Global)

  • Payment service providers (e.g., LiqPay, WayForPay)

  • IT service providers (e.g., hosting, CRM)

We do not sell or share your personal data with third parties for unrelated marketing purposes.

6. International Transfers

Your data may be transferred to or stored in countries outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place to protect your data, in compliance with Article 46 of the GDPR.

7. Data Retention

Your personal data will be stored only as long as necessary to fulfill the purposes outlined above or until you request deletion, unless we are legally obligated to retain it for a longer period.

8. Your Rights Under the GDPR

You have the following rights:

  • Access to your personal data

  • Rectification of inaccurate data

  • Erasure (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdraw consent at any time

To exercise your rights, please contact us via the email address listed above.

9. Security Measures

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Cookies

Our website may use cookies or similar technologies to improve user experience. You can manage cookie preferences through your browser settings or by using a consent banner where applicable.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be available on the Website. Continued use of the Website after changes means you accept those changes.

12. Contact

If you have any questions, requests, or complaints regarding this policy or the processing of your data, please contact:

Email: lovellie2024@gmail.com
Phone: +38 (068) 006 00 84